Shipping policy
Shipping Policy
At RYVON Athletics, we aim to make your shopping experience as simple, reliable and transparent as possible.
Free Standard Shipping
We offer FREE Standard Shipping on all orders to the countries and regions currently available at checkout. No minimum order value is required.
Available shipping destinations may vary. If your country or region is available during checkout, we currently ship to your location.
Order Processing
Orders are typically processed within 1–4 business days before shipment.
Processing times may occasionally vary depending on product availability, fulfillment location, order volume, weekends, public holidays or other operational factors.
Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information when available.
Estimated Delivery Times
Standard delivery typically takes 7–14 business days after processing, depending on the destination, carrier, fulfillment location and product availability.
Delivery times are estimates and are not guaranteed.
International shipments may occasionally experience delays due to customs processing, carrier disruptions, weather conditions, peak periods, public holidays or other circumstances outside our reasonable control.
Multiple Packages
Some products may be fulfilled from different locations. If your order contains multiple items, they may be shipped separately and arrive in different packages or on different dates.
You will not be charged additional shipping fees because an order is divided into multiple shipments.
Order Tracking
When tracking is available, you will receive your tracking details by email after your order has shipped.
Please allow some time for the carrier's tracking system to update after receiving your shipping confirmation.
Incorrect Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your shipping information, contact us as soon as possible at ryvon@ryvonathletics.com.
We will do our best to assist you, but we cannot guarantee that an address can be changed once an order has entered processing or has been shipped.
Lost, Delayed or Damaged Packages
If your package appears to be significantly delayed, lost in transit or arrives damaged, please contact us at ryvon@ryvonathletics.com with your order number and relevant details.
For damaged items, please include clear photographs of the product and packaging where possible.
We will review the issue and, where appropriate, provide assistance in accordance with our Refund Policy and applicable consumer rights.
Customs, Duties and Taxes
International orders may be subject to customs duties, import taxes, VAT or other charges depending on the destination country and applicable local regulations.
Where applicable, such charges may be collected during checkout. If they are not collected by us, additional charges may be imposed separately by local authorities or carriers.
Contact Us
If you have any questions regarding shipping or your order, please contact:
RYVON Athletics
Email: ryvon@ryvonathletics.com
We will be happy to assist you.